Best Western London Airport Inn & Suites

I had the pleasure of staying at this hotel during a particularly difficult time. Having just lost one pet and frantically searching for another, I arrived exhausted, emotional, and hungry. The staff immediately sensed my distress and offered kindness instead of indifference. They kindly suggested I settle in while they took me to dinner at a wonderful spot to eat. The driver's thoughtful gesture and prompt pickup afterwards were a huge relief. The hotel itself was immaculate, with no issues to report. The staff's exceptional care and compassion made all the difference, providing a much-needed 'soft place to fall.' Thank you for your outstanding hospitality!

Everything was amazing to be honest especially the room cleanliness, breakfast, and staff were really friendly. Also, the facilities were really great. The value for money was better than I expected. Generally, I would like to go with this option again in my next trips to London. There was a big variety in the breakfast options and they were switched every day the available options which is really great.

The location is very convenient, close to restaurants, shopping plazas and the 401. The hotel was very clean and the desk staff were friendly. There is a large sitting area with tables to work at, a fireplace, and 2 computer stations in the lobby with phones and printer available for working. The breakfast was amazing! Eggs, sausage, pancakes, cereal, french toast, tea, coffee - it was all there and delicious. I will absolutely stay here again for future work travel.

Liked the food. The coffee was amazing. Staff were nice while walking in the hallways

Clean, organized, guest considerations (guest laundry), lots of parking, exits near room, phenomenal breakfast choices (fluffy scrambled eggs, bacon), microwave in the room, spacious dining area, fireplace and tuck shop, TV channels good although there was no guide to see what shows were playing on which station, had to channel surf, close to highway.